Balanced Vision

"What forms of payment do you accept?"

You have three ways to reach me:

                    1) Fill out the form on the 'contact' page

                    2) Send an email to

                    3) Call 469-229-7910.  

"Will what we discuss be kept confidential?"

"What do those letters behind your name mean?" 

  • Do I have out-of-network mental health insurance benefits?       (Some insurance companies call this behavioral health benefits)
  • What is my deductible and has it been met?
  • How many sessions per year does my health insurance cover?
  • What is the coverage amount per therapy session?
  • Is approval required by my primary care physician?

Here are some answers:

Absolutely!  I believe confidentiality is at the cornerstone of the client/counselor relationship.  I will not disclose what we discuss without your written permission.  There are a few exceptions by law:  

"What about for distance counseling?"

I accept cash, credit cards (including HSA/FSA cards) via Square.  I require a credit/debit/HSA card be kept on file for payment of late cancellations or no-show fees.  I will email you an electronic receipt for your records.

"How long will our sessions last?"

Forms will be sent to you ahead of your appointment. Please fill out the forms and email them back. 

If you prefer to fill out this paperwork in my office, please arrive about 20 minutes before your initial intake appointment time.

"I have another question not answered here. How do I contact you?"

  • Suspected child or elder abuse.  (I am mandated to report this)
  • Risk of harm to self (I have to ensure client safety)
  • Risk of harm to others (Duty to warn victim)

For those that are new to my practice, sessions are typically held once a week for about 50 - 55 minutes.  Once a plan is in place, we may taper sessions to once every 2 weeks, then to once per month.  The total amount of our time together will depend on your needs and preferences.  Some issues are resolved in just a few sessions, while other concerns take more in-depth work.  You are always in control and have the final say in how long we work together.            

"Can I friend you on Facebook or other social media?"

Yes, you may cancel or reschedule your appointment by texting/calling me by phone.  I require a 24 hour notice or you will be charged a cancellation fee.  The cancellation policy is outlined in more detail in the intake paperwork.

If you are looking to better cope with the stress of everyday life, improve your relationships with others and with yourself and to make a change by accomplishing some personal or professional goals, counseling can help. I can facilitate increased insight and awareness into your current situation for you to achieve personal growth.  Also, if you are facing any type of life transition, therapy can help you prepare for the next phase of your life.

I happily invite you to connect to my business Facebook page here, however my counseling code of ethics requires that I set professional boundaries which means that I cannot be friends with you online or in real life.  Friends support and care for each other - our therapeutic relationship is one-way and is all about me supporting and caring for you.  

"Do you accept insurance?"

Yes! I am currently in network with Blue Cross Blue Shield (PPO), Cigna, and Beacon/MOS.  For any other insurance, I am currently considered an out-of-network (OON) provider for insurance companies.  For OON benefits, clients pay me the full rate at the time services are rendered.  I will then give you an itemized receipt for you to submit to your insurance company.  Some insurance companies may reimburse you a percentage that you have paid to me.  If you need to use your insurance, please confirm your OON benefits by asking the following questions:

For a more detailed, printable version of questions to ask your insurance company, please click here.     

"How do I know if I will benefit from counseling / therapy?

"Can I cancel or reschedule my appointment?"

I am a Licensed Professional Counselor (LPC) which means I have taken and passed the National Counselor Examination for Licensure and Certification (NCE) and completed over 3,000 post-graduate hours of supervised counseling in a professional environment.  I am also a National Certified Counselor (NCC) which is a premier certification that demonstrates to colleagues and the public that I have voluntarily met high national standards for the practice of counseling.  In addition, I am also a Certified School Counselor (CSC) in the state of Texas.  I hold an M.A. (Master's of Arts) degree in Communication and an M.Ed. (Master's of Education) degree in Counseling.  Although counselors can become state licensed practitioners with a Master's degree, I am currently pursuing a Ph.D. in Counseling to enhance my skill set and training even further.  

"I've made my appointment, what do I bring?"

Copyright 2014 © Balanced Vision - Counseling, Coaching, Consulting. All rights reserved.

Forms will be emailed to you prior to your appointment.    



Dr. Siobhan D. Flowers, LPC, NCC, CSC


Counseling, Coaching, consulting